Don’t Let Customers Get Away – Capture for Followup

by Aaron Hockley on February 14, 2011

Receipt from the 5 SpotLast Friday I was in Seattle and had breakfast with some other bloggers at the 5 Spot, a fun little eatery in the Queen Anne area of town. After a great meal our server brought my check and I noticed some business smarts in action (see the photo).

Instead of the survey that we see from so many chain restaurants, the 5 Spot asks for diners’ email addresses. Brilliant. It’s a great way to allow customers to opt-in to further information. Are you keeping communication open with your photography clients after the sale?

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